PRIVACY POLICY
Your information, handled
the way we'd want ours to be.
Just Villas is an initiative of Dupam Consulting. This page explains, plainly, how we collect, use, store, and share personal information gathered through our website and enquiry channels.
WHAT WE HOLD
Two kinds of information come to us.
What you tell us directly, and what your device tells us automatically the moment you land on the page. Both help us respond to you properly.
What you give us
- Name, mobile number, email address
- City, locality, or location
- Property or villa requirements
- Preferred project, location, or budget
- Details from enquiry, registration, or callback forms
- Conversations over phone, WhatsApp, or email
What we detect automatically
- IP address, device type, browser, OS
- Approximate location from technical data
- Pages visited and time spent
- Website interactions and referral source
- The campaign or ad that brought you here
THE TOOLS WE USE
We measure what works, not who you are.
To understand traffic, improve the Website, and see whether our campaigns actually reach the right people, we rely on a small set of established platforms.
Analytics
Google Analytics
Understands how visitors use the site — pages, traffic sources, device, approximate location. Processed under Google's own terms.
Advertising
Google Ads
Cookies, ad identifiers, and conversion tracking help us measure whether our campaigns are actually working.
Advertising
Meta / Facebook & Instagram
The Meta Pixel measures campaign performance and site interactions arising from Facebook and Instagram ads.
Site behaviour
Cookies & similar tech
Used for essential functionality, analytics, conversion tracking, and understanding how the site is used.
Your control
Managing cookies
Controllable through your browser or device settings. Disabling some cookies may affect site functionality.
HOW WE REACH YOU
Conversations happen where you already are.
Mostly WhatsApp, sometimes a call — always tied back to your enquiry, and always stoppable if you'd rather we didn't.
WhatsApp & other channels
If you share your number, we may reach out through WhatsApp, phone, or SMS — to respond to enquiries, share brochures, coordinate site visits, or follow up on interest you've shown. Where WhatsApp is used, WhatsApp/Meta's own terms also apply.
You can ask us to stop promotional messages at any time.
CRM & lead management
Your enquiry lives in our CRM so it can be assigned, tracked, and followed up properly — coordinating visits, remembering what you asked for, and measuring how well we're doing at our job.
These systems may be run by Just Villas, Dupam Consulting, or trusted third-party providers acting on our behalf.
WHY WE USE IT
Every use traces back to your enquiry.
We may also work with marketing and lead-generation partners where it helps us respond to you faster — under the same obligations we hold ourselves to.
Response
Answering you
Responding to enquiries, sharing brochures, pricing, and specifications you've asked for.
Coordination
Getting you there
Arranging site visits and meetings, communicating over phone, WhatsApp, SMS, or email.
Operations
Running the business
Managing leads, measuring campaigns, analysing traffic, improving the Website.
Protection
Keeping things safe
Preventing fraud and misuse, maintaining accurate business records.
Compliance
Following the law
Meeting applicable legal and regulatory requirements at all times.
Partners
Working with agencies
Marketing and lead-generation partners help us reach and respond to you, under contractual obligation.
"We don't sell your information.
We use it to help you find a villa —
nothing more."
WHO SEES IT
Shared only where it genuinely helps.
Your information isn't sold as a standalone product. It may, however, be shared where necessary and lawful, with:
- Dupam Consulting & authorised personnel
- Just Villas sales & service teams
- Authorised channel partners
- Website developers & hosting providers
- CRM & lead-management providers
- Marketing & advertising agencies
- Google & Meta advertising services
- WhatsApp/Meta for WhatsApp comms
- Email, SMS & telecom providers
- Professional advisers & auditors
- Legal advisers where required
- Authorities, courts & regulators by law
KEEPING IT SAFE
Held only as long as it's useful.
We take real precautions to protect what you share, and don't hold on to it longer than we need to.
Data retention
We keep information for as long as reasonably necessary — responding to enquiries, managing the relationship, maintaining records, resolving disputes, and meeting legal obligations.
When it's no longer needed, we delete, anonymise, or securely dispose of it, subject to applicable law.
Data security
We take reasonable technical and organisational measures against unauthorised access, disclosure, alteration, misuse, loss, or destruction.
No system is perfectly secure — but we treat this seriously, not as a formality.
YOUR SAY IN THIS
You can ask us to change course.
Subject to applicable law, you have real choices here — not just fine print.
Access & correction
See & fix your data
Request what we hold about you, and ask us to correct anything inaccurate.
Deletion & consent
Withdraw or delete
Request deletion where legally applicable, or withdraw consent for consent-based processing.
Communications
Opt out anytime
Ask us to stop promotional messages, or raise a grievance about how your data is handled.
Elsewhere online
Third-party sites
Links to other platforms fall outside this Policy — check their own terms directly.
Audience
Not for children
This Website is meant for a general adult audience and isn't directed at children.
Providers
Third-party services
Hosting, storage, security, and communication providers may process data on our behalf.
REACH US
Questions about this policy? Just ask.
COMPANY
Just Villas — an initiative of Dupam Consulting
justvillas.dpm@gmail.com
PHONE
+91 6361218865
ADDRESS
Sampige Layout, Amarjyotinagar, Bangalore 560079